S Plus offers a 30-day money-back guarantee on all paid subscriptions to the S+ Service. If you are not satisfied with your purchase, you may request a full refund within 30 days of the original order date, for any reason.
How to request a refund
S+ subscriptions are sold as in-app purchases through the App Store (Apple) and Google Play (Google), which are the merchants of record for their respective stores and handle all refunds and billing inquiries. To request a refund, use reportaproblem.apple.com for App Store purchases, or your Google Play order history for Google Play purchases. If you need help, contact S Plus through the in-app support in Settings and we will do our best to assist.
After the refund window
After the 30-day window, we may still consider refunds on a case-by-case basis where required by applicable consumer-protection law or in cases of prolonged service failure. Please contact support so we can review your situation.
Cancellations and renewals
You can cancel your subscription at any time from your Apple ID subscriptions (iOS) or Google Play subscriptions (Android). Cancellation stops future renewals; access to paid features remains until the end of your current billing period. Additional payment, tax, and billing mechanics are governed by the Apple Media Services Terms and the Google Play Terms of Service.